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  1. ChargeTech
  2. Frequently Asked Questions
  3. Troubleshooting

Troubleshooting

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  • How do I charge my charging locker unit(s)?
  • How do I charge my ThinCharge?
  • My ThinCharge top keeps falling off, how do I get a replacement?
  • My charging cable is saying that my device is not compatible, why?
  • My ThinCharge will not properly function or turn on, what can I do?
  • My Portable Power Outlet shuts down prematurely, is something wrong with it?
  • How long should it take for the Portable Power Outlet to charge my device? Why does it take a long time for the Portable Power Outlet to charge my device?
  • My Dual USB Wall/Car Charger does not seem to be charging at the fast speed it was intended to, why?
  • My charging locker unit did not come with a Power Cord or I cannot find the Power Cord, can you send me a replacement?
  • PCS5 Troubleshooting
  • Can the tips on the Power Strip Charging Station (CS10) be replaced?

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